More than 60 businesses across the midlands of Ireland are celebrating after being honoured at the 2025 Midlands 103 Customer Service Awards, held at a sold-out gala in the Tullamore Court Hotel.
The prestigious event organised by our radio station in Ireland is now a highlight in the regional business calendar.
The awards recognise outstanding service across counties Laois, Offaly, and Westmeath. More than 500 guests gathered to applaud the individuals and companies who go above and beyond for their customers every day.
Midlands 103 is a full service local station offering speech and music programming across a broad schedule.
The station has a weekly audience of 106,000 adults across counties Laois, Offaly, and Westmeath.
This year’s awards followed weeks of intense on-air and online promotion, with more than 12,000 listener votes received across 60+ categories.
Winners were ultimately selected by an independent judging panel, led by renowned architect and Home of the Year star Hugh Wallace.
Local success
Among the night’s big winners:
Beautician of the Year: Casey Connell, Flawless Beauty, Athlone
Pharmacy of the Year: Quinn’s Pharmacy, Edenderry
Insurance Broker of the Year: LowQuotes, Portlaoise
James O’Connor Tradesman of the Year: Edmund Cooney, Cooney Kitchens, Coralstown
The Midlands 103 Customer Service Awards are proudly sponsored by Dovida (formerly HomeInstead).
Speaking at the event, Midlands 103 Managing Director Will Faulkner praised the calibre of this year’s nominees: “The level of talent, care and commitment on display tonight is nothing short of world-class.
“You don’t have to go to a big city to find excellence—it’s right here in the heart of the midlands.
“These winners and nominees are raising the bar for what customer service should look like, and we’re proud to celebrate them. Congratulations to all involved.”
Read the full list of winners here.